SRI Home | About |  Instructions for Authors |  Editors |  Archive | Authors Information Charge FAQ | Submit |  Peer Review
Publication Ethics

Reviewers’ Guidelines

Memberships and Standards

Manuscript Handling fees

Conferences

More on membership

News

Journal categories

Join Our Editorial Team

Citing Reference

Google Scholar h5-index


SNIP indicator

 

  Sci. Res. Impact.  

  5(5): 285-301, September 2019

 

 View: PDF (275KB) 

 

 Search Authors Articles in:

 

 

 

 

 

Scientific Research and Impact, Vol. 5(6), pp  285-301 September 2019

doi:1014412/SRI2019.301

(ISSN 2315-5396) 2019 Science Park Journals

Full Length Research Paper

 

IMPORTANT SERVICE INDICATORS OF PUBLIC TRANSPORT SYSTEM IN AKURE-OWO, NIGERIA.

Adeniran Adetayo Olaniyi and Olorunfemi Samuel Oluwaseyi .

 

Department of Transport Management Technology, Federal University of Technology Akure

 

 Abstract

 

Among the major goals of all actors involved in the public transport business is the formation of a well organized transit system, within which citizens can find a sufficient level of mobility and satisfy their important need for the efficient movement under safe and comfortable conditions. This study elucidates the model and approach of factor analysis, and focus on its application in identifying the most important public transport system indicators in Akure-Owo axis. Exploratory factor analysis was used because there is no conception of theoretical hypothesis, and the underlying data involved is a common structure. One hundred and twelve (112) questionnaires were administered to the passengers across the bus terminals of Akure-Owo axis with purposive and random sampling techniques. The findings revealed that relationship with drivers ranked 1st, overloading and over-speeding ranked 2nd, compliance with road safety rule and order ranked 3rd, cost charge per trip ranked 4th, and condition of vehicle ranked 5th. The identified factors constitute key indicators of public transport system along Akure-Owo axis. The behaviour of the important indicators was examined with a correlation matrix. The important service indicators of public transport system were identified among several indicators to enhance the effectiveness of adopting economic and social theory in delivering quality service of the public transport. Finally, it is recommended that the operators of public transport system along Akure-Owo axis should properly and cautiously relationship with their drivers and passengers, and reduce the cost charge per trip. For safety reasons, the operators should avoid overloading and over-speeding, comply with road safety rule and order, and ensure the vehicle is always in good condition.

 

Keywords: Factor analysis, Importance analysis, Public transport, Performance indicators. 

 

                                                                                                       

 

 

            

This is an open access article published under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Science Park Journals

Copyright Science Park Journals 2012 - 2019                  Terms and Condition  |  Privacy Policy  |  FAQ  |  Customer Services